CASE STUDY
Girteka Logistics: Developing relationships between business partners
About Girteka Logistics
With more than 25 years of experience, Girteka Logistics is Europe’s leading asset-based transport company demonstrating stable growth of 30 percent every year. The logistics service provider delivered more than 730,000 full truck loads (FTLs) in 2019 with over 7,400 trucks (increasing to 10,000 by 2021) and 7,800 trailers operating in Europe, Scandinavia and CIS. The company works with the world’s biggest and best-known brands and – whether transporting salmon from Norway, dairy produce from France, or fruit from Spain – Girteka Logistics prioritizes customer care, smooth operations, accurate communication, and a lean approach. In 2018, the company achieved revenues in excess of €764 million.
Challenges
- Find an easy, reliable way to win and fulfil orders with existing customers and prospects;
- Reduce the number of emails but ensure all parties are kept up to date;
- Consolidate information for easier reference;
- Achieve higher levels of shipment visibility;
- Enable and support corporate growth ambitions.
Solution
Girteka Logistics uses a wide range of Transporeon products with more than 230 shipper customers and recognizes that these help to improve client relationships. In particular, the company values the convenient, logical way of receiving orders. Information is clear and stored in one location – contact details, addresses, prices, destinations, full shipment requirements, and more – so that all parties can rely on this data. Any changes and updates are instantly shared, ensuring successful delivery.
- Transport Execution using No-Touch Order for fixed contracts and Best Carrier for the spot market;
- Time Slot Management with both industrial and retail customers;
- Transport visibility with Transporeon Visibility Hub;
- Analytics with Transporeon Insights Hub;
- Surcharge management;
- Carrier interfaces.
Results
- Precise & streamlined
An all-in-one tool; intuitive, user friendly and precise; allows Girteka Logistics to expand capabilities and provide service excellence.
- Real-Time Visibility
All Girteka Logistics vehicles are visible, particularly truck loading/unloading and delivery times, and trackable with GPS updates. With a direct interface between Girteka Logistics and Visibility Hub, shipments are constantly tracked. GPS updates provide real-time truck ETAs to customers, and it is easy to assign vehicles to customer transports as all Girteka Logistics license plates are stored in this system.
- Data consolidation
A single easy-access portal with orders and loading/unloading times and other information all in one place.
- Better workflow
Faster, optimized workflow and easier, accurate communication; replaces multiple emails; instant notification of changes.
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