CASE STUDY

Girteka Logistics: Developing relationships between business partners

About Girteka Logistics

With more than 25 years of experience, Girteka Logistics is Europe’s leading asset-based transport company demonstrating stable growth of 30 percent every year. The logistics service provider delivered more than 730,000 full truck loads (FTLs) in 2019 with over 7,400 trucks (increasing to 10,000 by 2021) and 7,800 trailers operating in Europe, Scandinavia and CIS. The company works with the world’s biggest and best-known brands and – whether transporting salmon from Norway, dairy produce from France, or fruit from Spain – Girteka Logistics prioritizes customer care, smooth operations, accurate communication, and a lean approach. In 2018, the company achieved revenues in excess of €764 million.

The Transporeon solutions help us to constantly be aware of the work process even after working hours and analyze decisions that must be taken at one time. We have also set up a direct interface between Girteka Logistics and Visibility Hub so all our vehicles are visible and trackable in real time.

Sandra Senulienė, Head of Key Account Management,
Girteka Logistics

Challenges  

  • Find an easy, reliable way to win and fulfil orders with existing customers and prospects;
  • Reduce the number of emails but ensure all parties are kept up to date;
  • Consolidate information for easier reference;
  • Achieve higher levels of shipment visibility;
  • Enable and support corporate growth ambitions.

Solution

Girteka Logistics uses a wide range of Transporeon products with more than 230 shipper customers and recognizes that these help to improve client relationships. In particular, the company values the convenient, logical way of receiving orders. Information is clear and stored in one location – contact details, addresses, prices, destinations, full shipment requirements, and more – so that all parties can rely on this data. Any changes and updates are instantly shared, ensuring successful delivery.

  • Transport Execution using No-Touch Order for fixed contracts and Best Carrier for the spot market;
  • Time Slot Management with both industrial and retail customers;
  • Transport visibility with Transporeon Visibility Hub;
  • Analytics with Transporeon Insights Hub;
  • Surcharge management;
  • Carrier interfaces.

Results

  • Precise & streamlined

An all-in-one tool; intuitive, user friendly and precise; allows Girteka Logistics to expand capabilities and provide service excellence.

  • Real-Time Visibility

All Girteka Logistics vehicles are visible, particularly truck loading/unloading and delivery times, and trackable with GPS updates. With a direct interface between Girteka Logistics and Visibility Hub, shipments are constantly tracked. GPS updates provide real-time truck ETAs to customers, and it is easy to assign vehicles to customer transports as all Girteka Logistics license plates are stored in this system.

  • Data consolidation

A single easy-access portal with orders and loading/unloading times and other information all in one place.

  • Better workflow

Faster, optimized workflow and easier, accurate communication; replaces multiple emails; instant notification of changes.

PRODUCTS

Explore our digital freight solutions

Together our products work in harmony to increase transport efficiency along the full lifecycle of freight activities.

Transport Execution Hub

Surcharge Management

Surcharge Management
  • all events are categorized
  • extra costs are managed with a click
  • implementation into an ERP system is possible
  • shipment information is saved to the ERP system automatically 
  • Surcharge Management is designed to ensure compliant user behavior

Platform Capabilities

Carrier Interfaces

Carrier Interfaces
  • Optimize your processes by interfacing your TMS with Transporeon platform.
  • Use this advanced connectivity to mirror operations between the two environments efficiently.
  • Close functional gaps quickly, easily and efficiently. 

Visibility Hub

Visibility

Visibility
  • Reduce check calls and automate processes.
  • Increase performance and customer satisfaction.
  • Reduce wait and dwell times with more accurate ETAs.
  • Increase your on-time performance and avoid penalties  
  • Reduce CO2 emissions and empty mileage.

Dock & Yard Management Hub

Time Slot Management

Time Slot Management
  • Full transparency of delivery and pick-up times for all parties 
  • Efficient use of resources due to the even and predictable distribution of loadings and unloadings
  • Reduction of waiting times for trucks by up to 40%
  • Audit-proof and legal compliance through fully documented processes
  • Quick response and operational optimization through fast communication and real-time data

Transport Execution Hub

No-Touch Order

No-Touch Order
  • Automated shipment execution processes.
  • Fewer empty runs.
  • Cut process costs by up to 30%.