Increased Efficiency Through Visibility
About Manvesta Logistics
With 28+ years of experience and a fleet of 1,300+ cargo trucks and car carriers, Manvesta Logistics is built on the principle that customers deserve the highest level of performance possible. Based in Jurbarkas, Lithuania, they’ve earned a reputation across Europe for great reliability, respect and communication at every level of their operations, from dispatch to delivery. They fulfill more than 80,000 orders and handle €180 million in freight every year.
This dedication to excellence has inspired Manvesta to always pursue the latest in transportation technology both on the road and in the office and this journey led them to Transporeon.
The challenge
While Manvesta has always focused on providing the highest quality experience to their customers, keeping pace with the latest technology solutions has on occasion been a challenge. They felt it was time for a change, and that embracing digital transformation was the way to unlock a new level of performance.
Their goal was to reduce inefficiency in route planning, eliminate costly operational delays and streamline customer service, all while bolstering their sustainability initiatives.
The solution
After searching for a partner who could adapt to their unique needs, Manvesta turned to Transporeon to implement our Transporeon Visibility solution. This powerful tool connects multiple sources of operational data in one platform, so fleets can gain global end-to-end visibility of shipments and customers. Powered by Artificial Intelligence (AI), Transporeon Visibility is designed to keep every stakeholder informed of current ETAs and make teams more efficient.
Through a collaborative integration program, Transporeon’s team of experts worked with Manvesta’s team to deploy Visibility solution alongside an array of existing solutions. We helped combine data streams to better automate workflows. Manvesta used this utility to develop real-time tracking of their trucks and cargo, enhance route optimization and engage in proactive problem-solving if an issue arises.
The results
By integrating Visibility into their operations, Manvesta has achieved several important goals. First, they’ve increased overall operational efficiency by 8%, which includes a 7% reduction in delivery delays. This reduction means significantly less time and fuel is spent in transit and when loading/unloading freight.
Next, with real-time tracking, enhanced customer communications and improved issue resolution speed, Manvesta has reduced downtime by 10%. This has increased customer satisfaction and improved service, enabling the customer service team to focus on more important work. And finally, Manvesta has unlocked a new level of operational insight through data-driven performance metrics, thereby improving KPIs and reducing demurrage charges.
Facts and figures
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8% improvement in overall operational performance
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7% reduction in delivery delays
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10% reduction in downtime
