About H.Essers
H.Essers is a pan-European logistics provider that emphasises asset-based differentiation. Headquartered in Genk, Belgium, H.Essers has 71 branches across 17 countries in Europe. They invest in supply chain solutions for demanding industries such as chemicals, pharmaceuticals, healthcare and high value products. H.Essers has managed steady and significant growth by showing customers that anything is “transpossible”.
The challenge
Branching out and breaking down barriers
Customers were increasingly demanding service spanning regions not typically covered by H.Essers own trucks, on top of pressure to find cost-effective capacity for overflow cargo within the firm’s own pool of approved subcontracted carriers. It was clear that their chartering process could be more streamlined to enable both H.Essers and its carriers to focus more on nurturing relationships and reduce time spent on manual tasks.
The solution
Multiple markets adopt data-driven approach to spot
Autonomous Procurement uses AI to empower data-driven decision making for chartering spot moves with third party carriers, including selecting whom to offer work to, at what price and within what timeline. The solution was rolled out across a large base of carriers in Europe, with initial focus on Austrian, German, Danish and Polish markets.
The primary benefit of using Autonomous Procurement is its 100% success rate at finding price-competitive capacity, with an average time to carrier acceptance of 15 minutes.
The results
Strong and successful in all market conditions
Delighted by the rapid results, H.Essers had all expectations succeeded upon seeing dramatic cost reductions and improved working conditions for its own staff as well as its carriers.
H.Essers seized the opportunity to become an early adopter of AI in trucking, and consequently strengthened its ability to service demanding industries regardless of market conditions.
Facts and figures
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Operates in 17 countries across Europe
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71 pan-European branches
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100% success in finding price-competitive capacity with Autonomous Procurement
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15 minutes from offer to acceptance
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