EBOOK

Secure data, easy integration: the truth about real-time visibility

Real-time visibility: Addressing Logistics Service Providers and Carriers concerns

Real-time visibility in truckload transport is proven to lower costs, reduce empty miles, and improve efficiency and customer relationships. However, concerns around this technology still remain.

We wanted to know exactly what these concerns are, so we surveyed industry leaders to gather honest feedback on real-time visibility adoption. It turns out, while most users are strong advocates, some remain hesitant.

In this ebook we reveal the real-time visibility survey results and tackle the concerns that have prevented some transport enterprises from taking this game-changing step towards digitisation.

In cooperation with our carrier community

What’s inside?

FInd out who is using real-time visibility and why

Understand its importance in operations and competitive advantage
Learn how it boosts customer satisfaction and delivery performance

Explore the principal concerns around using real-time visibility

Cost issues
Integration and compatibility
Operational challenges
Data sharing and privacy

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Concerns vs reality:

Concern #1: “I am concerned about the security and privacy of my own data and my customer data”

Carriers and LSPs worry that the more information they share about their trucks and movements, the more control they hand over to someone else, and their business will suffer.

At Transporeon, data is our lifeblood. If the transport industry cannot trust Transporeon on data security, our network crumbles. That’s why leading-edge data security and privacy is central to our mission.

Concern #2: “I am concerned about inconvenient integration and incompatibility with my proven systems”

Smaller carriers and freight forwarders often fear that adopting RTV will make them dependent on larger corporations, threatening their independence and margins. However, evidence shows the opposite: as bigger players digitize, opportunities grow for smaller ones who do the same. Sticking to 'old school' methods risks a competitive disadvantage.

Concern #3: “I already have telematics, I don’t want or need to add further complexity to it”

Some shippers and carriers avoid RTV, fearing added complexity on top of their telematics solution. However, RTV is different, as it is focused on real-time data and future events. It enables proactive responses to exceptions, provides precise AI-calculated ETAs, and enhances truck and driver optimisation, streamlining transport execution for greater efficiency.

With a solution like Transporeon Real-time Visibility, we save time by using a single API to onboard each partner, which is crucial for us. We don’t have to discover a new format and we don’t have to implement a new way to connect to others. Whether it’s with a partner or a customer, we have one way to onboard each one, which is really important for us.

Frederic Lanchais,
Director of Appro Service,
Log Innov and Ascot

Stante Logistics has chosen to use Transporeon’s Real-Time Visibility with the aim of improving operational efficiency and offering a more transparent service to its customers. Thanks to this technology, Stante Logistics will be able to track its vehicles in real-time, optimising delivery times and promptly responding to any unforeseen events. Integration with the inhouse Transport Management System (TMS) was simple and fast, with no interruptions or bottlenecks. With Transporeon’s advanced security standards and regulatory compliance, Stante Logistics is confident in managing privacy and sharing information with its partners.

Nunzio Di Croce,
Procurement Manager,
Stante Logistics

We had a client waiting for a truck in France. It was cold, wet and dark, getting late and our truck was standing at a roundabout, just 1km from the loading dock. Instead of the confusion and delay that might have happened in the past, we were able to lead our driver to the designated place, without fuss and without complex telephone calls. It’s a simple example, but it shows how client communication also makes life easier for hard-pressed drivers.

Rob Hermans,
Operational Director,
Geba Trans

In this video, we explore how Transporeon’s solution helped Ascot ensure data control and confidentiality through centralisation.

Watch now to discover how streamlined integration via a single API saves time, simplifies connections and supports long-term partnerships with carriers. Frederic Lanchais also talks about how the system boosts efficiency by detecting critical issues early, and provides comprehensive TMS and real-time visibility, to deliver operational excellence for shippers, carriers and LSPs.

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