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Secure data, easy integration: the truth about real-time visibility

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Real-time visibility: Addressing Logistics Service Providers and Carriers concerns

Real-time visibility in truckload transport is proven to lower costs, reduce empty miles, and improve efficiency and customer relationships. However, concerns around this technology still remain.

We wanted to know exactly what these concerns are, so we surveyed industry leaders to gather honest feedback on real-time visibility adoption. It turns out, while most users are strong advocates, some remain hesitant.

In this ebook we reveal the real-time visibility survey results and tackle the concerns that have prevented some transport enterprises from taking this game-changing step towards digitisation.

In cooperation with our carrier community

What’s inside?

FInd out who is using real-time visibility and why:

  • Understand its importance in operations and competitive advantage

  • Learn how it boosts customer satisfaction and delivery performance
     

Explore the principal concerns around using real-time visibility:

  • Cost issues

  • Integration and compatibility

  • Operational challenges

  • Data sharing and privacy

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Concerns vs reality:

Concern #1: “I am concerned about the security and privacy of my own data and my customer data”

Carriers and Logistics Service Providers worry that the more information they share about their trucks and movements, the more control they hand over to someone else, and their business will suffer.

At Transporeon, data is our lifeblood. If the transport industry cannot trust Transporeon on data security, our network crumbles. That’s why leading-edge data security and privacy is central to our mission.

Concern #2: “I am concerned about inconvenient integration and incompatibility with my proven systems”

Smaller carriers and freight forwarders often fear that adopting RTV will make them dependent on larger corporations, threatening their independence and margins. However, evidence shows the opposite: as bigger players digitize, opportunities grow for smaller ones who do the same. Sticking to 'old school' methods risks a competitive disadvantage.

Concern #3: “I already have telematics, I don’t want or need to add further complexity to it”

Some shippers and carriers avoid RTV, fearing added complexity on top of their telematics solution. However, RTV is different, as it is focused on real-time data and future events. It enables proactive responses to exceptions, provides precise AI-calculated ETAs, and enhances truck and driver optimisation, streamlining transport execution for greater efficiency.

In this video, we explore how Transporeon’s solution helped Ascot ensure data control and confidentiality through centralisation.

Watch now to discover how streamlined integration via a single Application Programming Interface saves time, simplifies connections and supports long-term partnerships with carriers. Frederic Lanchais also talks about how the system boosts efficiency by detecting critical issues early, and provides comprehensive Transportation Management System and real-time visibility, to deliver operational excellence for shippers, carriers and Logistics Service Providers.

 

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Transporeon’s Visibility Hub enables real-time truck monitoring, driving efficiency, reducing empty kilometers, and improving planning – which is all in line with our strong sustainability strategic plan. This transparency empowers our shippers and partners with proactive updates, enhancing collaboration and delivering smarter service across the supply chain.

Carlo Pinamonti,
Sales Director Europe & Sales Strategy Transport,
FERCAM

Efret Ltd trusts Real-Time Visibility Hub to enhance customer experience throughout the shipping process, while our operations team can focus their time on other important tasks, reducing the number of daily interactions about truck locations and ETAs.

Lea Guesnier,
Head of Commercial Department,
Efret Ltd

With a solution like Transporeon Real-time Visibility, we save time by using a single API to onboard each partner, which is crucial for us. We don’t have to discover a new format and we don’t have to implement a new way to connect to others. Whether it’s with a partner or a customer, we have one way to onboard each one, which is really important for us.

Frederic Lanchais,
Director of Appro Service,
Log Innov and Ascot

Stante Logistics has chosen to use Transporeon’s Real-Time Visibility with the aim of improving operational efficiency and offering a more transparent service to its customers. Thanks to this technology, Stante Logistics will be able to track its vehicles in real-time, optimising delivery times and promptly responding to any unforeseen events. Integration with the inhouse Transport Management System (TMS) was simple and fast, with no interruptions or bottlenecks. With Transporeon’s advanced security standards and regulatory compliance, Stante Logistics is confident in managing privacy and sharing information with its partners.

Nunzio Di Croce,
Procurement Manager,
Stante Logistics

We had a client waiting for a truck in France. It was cold, wet and dark, getting late and our truck was standing at a roundabout, just 1km from the loading dock. Instead of the confusion and delay that might have happened in the past, we were able to lead our driver to the designated place, without fuss and without complex telephone calls. It’s a simple example, but it shows how client communication also makes life easier for hard-pressed drivers.

Rob Hermans,
Operational Director,
Geba Trans

Customer testimonial

Success stories from our partners

Find out from our customers, Efret Ltd and FERCAM, how Transporeon’s Visibility Hub enhances collaboration and delivers smarter, sustainable service across the whole supply chain.

 

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Visibilty Hub keeps your customers in the loop with full transparency

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Ensure complete control of your data privacy with Visibility Hub

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SOLUTIONS

Explore our digital freight solutions

Together our products work in harmony to increase transport efficiency along the full lifecycle of freight activities.

Visibility Hub

Visibility

Visibility
  • Reduce check calls and automate processes.
  • Increase performance and customer satisfaction.
  • Reduce wait and dwell times with more accurate ETAs.
  • Increase your on-time performance and avoid penalties  
  • Reduce CO2 emissions and empty mileage.
Benefits

Insights Hub

Market Insights

Market Insights
  • Monitor the contractually agreed rates between shippers, logistic service providers, and the spot market.
  • Use important "indirect" indicators to illustrate the capacity situation on any given lane or market.
  • Define the lanes and metrics that you want to monitor.
  • Get a clear overview of the biggest market changes and top movers.
Benefits
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